10 Tips on How to Improve Negotiation Skills

Negotiation is the process of negotiating in which two or more parties come together to create an agreement for everyone participants. The article below will will explain the definition of negotiation and the most crucial skills needed for negotiation and the best way to prepare for negotiations in the workplace.

What is a negotiation?

Negotiation is a kind of discussion that is used for settling disputes and reaching agreement between two or more people. Negotiation is the process that involves “give and take” resulting in a compromise, where both sides agree to make concessions to the benefit of all affected.

There are many scenarios where you could be required to bargain at work, regardless of the role you play. You may participate in negotiations between departments, colleagues, or customers. You could negotiate the salary of your job and contract conditions as well as project timelines and more. To become a successful negotiator you require a range of abilities.

What are the skills of negotiation?

Negotiation skills are skills that enable two or more parties to come to a consensus. They are typically soft skills, such as communication persuasion, persuasion, planning co-operation and strategizing. Learning these skills is the initial step to becoming a more effective negotiator.

Skills You Need to Negotiate Successfully

  1. Communication

The most important communication abilities include understanding the non-verbal signals and using verbal abilities to communicate with a sense of humor. Negotiators who are skilled can alter their style of communication to satisfy the demands of the person listening. With clarity in your communication, you are able to avoid miscommunications that can keep you from negotiating a deal.

  1. Discuss the procedure. Do not assume that you’re on the same plan when it comes down to deciding when you should get together, who needs to be in attendance, what the agenda will be and the list goes on. Instead, be sure to carefully discuss the way you’ll negotiate ahead of time. Discussion of these procedural issues can allow for more focused discussions.
  2. Develop relations. While it’s often not feasible to have a conversation in the beginning of negotiations (particularly in the case of the edge of a timeframe) engaging in this manner could be beneficial as research suggests. Your counterpart and you may be more cooperative and more likely to agree by spending just some minutes making an effort to meet one another. If you’re trying to negotiate via emails, even a quick introduction phone call could help. This is among the most important negotiation techniques to learn.
  3. Active listening

The ability to listen actively is essential for understanding the opinions of others when negotiating. Contrary to passive listening which refers to hearing someone speak but not remembering their words and ignoring their message, active listening means you can engage with them and then recall specific information without the need to repeat information.

  1. Ask questions that are relevant. You will be able to gain more insight into negotiations that are integrated by asking a lot of questions which are likely to yield useful responses. Beware of using “yes or no” questions or leading questions like “Don’t you think that’s a great idea?” Instead create questions that are neutral and require specific responses, like “Can you tell me about the challenges you’re facing this quarter?”
  2. Emotional intelligence

The ability to be emotionally intelligent is to manage your emotions and to recognize others’ emotions. Being aware of the emotions that are involved in negotiations will allow you to stay in a calm state and focus on the main issues. If you’re unhappy with the negotiation you’re in discuss the need for an interruption so that you and the other side will be able to come back later with fresh perspective.

  1. Patience

Certain negotiations may take longer to conclude sometimes requiring renegotiation and counteroffers. Instead of seeking a fast resolution, negotiators typically take their time to evaluate the situation and come to the best solution that will benefit their client.

8. Look for tradeoffs that are smart.

In a distributive negotiation parties often have to make compromises, and or demands on one issue, like price. In an integrative negotiation, you have the opportunity to make use of the fact that there are numerous issues to give both sides to agree on what they desire. In particular, try to find the issues your partner is concerned very much about, but which you think you’ll value less. You can then offer a compromise on the issue in exchange in exchange for a concession from her regarding an issue you are very passionate about.

9. Ability to Read Body Language

When you’re in the middle of a negotiation when you’re negotiating, you must be aware of changes in the body language since it can provide you with valuable clues as to the way they’re feeling or thinking. If they are beginning to frown, move their forehead or move their arms in a cross-over, it could indicate they don’t agree.

Make sure to keep your facial expressions and body language neutral, putting your hands to your sides while keeping your eyes open and smiling. If you’re meeting face-to-face ensure you’re sitting on the opposite side of the table to demonstrate that you’re in alignment If you’re meeting via video, ensure that both cameras are in order to enable you to read each other body language as much as you can, Shoemaker says.

  1. Vulnerability

Don’t forget to display your humanity and reach out for assistance when you’re struggling or if you’re unsure of the answer. This helps you remain at peace and builds empathy in other people, according to the career counselor Jennifer Tardy, who’s helped thousands of job seekers to negotiate better salaries.

For example, if your boss puts an unfinished project on your desk while you’re working hard to finish your task you should admit that you aren’t able to finish all the tasks on your list of things to do. You can negotiate the increased task by telling the boss, “I’m a bit overwhelmed at the moment. I’m currently doing five important projects. If you’d like me to focus on this project I’ll need to let go of something else.”